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Town of Westborough, Massachusetts
Town of Westborough, Massachusetts
Town Seal

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Article 31-Termination of Water Services
 ARTICLE  31
Termination of Water Services   (ATM89)

Section 1.  The Town may stop water from entering the premises of any person failing to pay the amount due therefore; and for such propose, the officers, servants, or workmen thereof may, after thirty (30) days written notice by mail, return receipt, enter said premises between the hours of eight in the forenoon and four in the afternoon and may disconnect any, meter, pipe, fittings or other works, whether they are the property of the Town or not, from its mains or pipes.  In the event a person is being serviced by water at two or more premises at the same time, the Town may enter only those premises to which the unpaid amount relates.

Section 2.  Notwithstanding the foregoing, the Town shall not shut off water service to any residential tenant residing in a dwelling unit who under a rental arrangement receives the benefit of water, but who is not the customer of record of the Town, without first complying with the foregoing notice provisions and has given to each tenant affected thereby.  Such notice shall contain the following information:
a)      The amount then due and payable for such water service;
b)      The date on or after which such service will be shut off, such date to be not less than fifteen nor more than thirty days, after the day on which such notice is first given.
c)      The date on which said notice is given; and
d)      The right of the occupant of such building to pay the amount due or such portion thereof as prescribed by the Town and thereby void a cessation of service, and to recover the amounts so paid from the person to whom they would otherwise pay their rent.

Any officer or servant of the Town may, at any reasonable time, enter the common hallways of such building for the purpose of complying with the provisions of this section.  At any time after the date such notice is given any persons who are occupants of the dwelling units within such building may pay the Town the amount due or such portion thereof as mutually agreed upon by the occupants and the Town.  If such amount is received after service has been shut off, service shall be restored by the Town as soon as practicable.

Section 3.  Such notice of termination shall be sent by the Town through its Collector of Taxes and such notice shall state the amount outstanding and the right of the person receiving such notice to request a hearing before the Board of Selectmen as provided in Section 4.

Section 4.  Within thirty (30) days of receipt of the termination notice sent by the Collector of Taxes, the person receiving such notice may request a hearing before the Board of Selectmen.  After such hearing, the Board of Selectmen may abate the bill in whole or in part, rescind the termination notice, extend the time period before such termination of service would take place or take any action the Board deems appropriate.


Town of Westborough